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PointMe!

Customer Support

Contact Information

Email: support@pointme.co.za

Phone: +27 11 123 4567

Hours: Monday - Friday, 8:00 AM - 6:00 PM

Response Time: Within 24 hours

Frequently Asked Questions

How do I cancel a booking?

You can cancel your booking up to 24 hours before the scheduled time through your dashboard or by contacting customer support.

What payment methods do you accept?

We accept online payments through PayFast (credit cards, EFT) and cash payments directly to the service provider.

How are service providers verified?

All service providers undergo background checks and must provide valid business documentation before being approved on our platform.